Total Vision Class Action Lawsuit
Total Vision data breach settlement: $475,000 resolved a lawsuit saying the California optometry network failed to protect patient records exposed in an October 2020 breach.
What happens next with the Total Vision settlement
The claim deadline passed on October 1, 2026. New claims for this settlement are no longer being accepted.
A judge has not approved the settlement yet. That decision comes at a court hearing set for December 18, 2026, called the final approval hearing. Nothing is paid out before it.
Payments come after approval, and after any appeals. Anyone who objected to the settlement can ask a higher court to look at it again — an appeal — and that has to finish first. Eligible payments are sent once approval is final, and the stretch from a claim deadline to money in hand often runs a year or more. It varies from one settlement to the next.
Filed this claim with Chimo? The status of your claim is on the claims page in your account.
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Total Vision Class Action Lawsuit
Anjanette Ramey sued Total Vision, LLC, a network of optometry centers based in California, in San Diego Superior Court on January 15, 2021, saying the company failed to protect patients' medical and personal information after an unauthorized party gained access to a company database on October 30, 2020. Total Vision and the other defendants deny the claims, and the court has not decided who is right. The exposed data reportedly included names, addresses, dates of birth, Social Security numbers, and prescription information belonging to patients treated at Total Vision's optometry centers, including practices operated by John C. Pack, O.D. and Beverly Bianes, O.D., Inc.
Two lawsuits were filed in San Diego Superior Court — one by plaintiff Anjanette Ramey on January 15, 2021, and a second by a plaintiff proceeding as Jane Doe on April 23, 2021 — and were later consolidated into a single Amended Consolidated Class Action Complaint filed November 18, 2021. The complaint accuses Total Vision of violating the California Confidentiality of Medical Information Act, the state's Security Notification Laws, and the Unfair Competition Law, along with claims for negligence and breach of implied contract, alleging the company failed to reasonably safeguard patients' confidential medical records.
After the parties mediated the dispute in November 2023, they reached a settlement, which the court preliminarily approved in 2026, subject to final court approval.
Total Vision Class Action Settlement - $475,000
Total Vision has agreed to pay $475,000 to resolve claims related to the October 2020 data security incident, settling all claims on behalf of a class of roughly 88,722 people who received a written notice about the breach at a California address. The fund covers pro rata cash payments to eligible class members who submitted valid claims, plus reimbursement of up to $1,000 for documented out-of-pocket losses tied to the breach, such as identity theft, credit monitoring, or fees to freeze credit.
Beyond the cash fund, Total Vision has also committed to maintaining improved data security measures for a minimum of two years, an investment the company values at more than $224,000 annually. The settlement class includes only people whom Total Vision's own records show were mailed a direct notice of the breach in December 2020 — it does not extend to every patient who visited a Total Vision practice during the relevant period. Claims had to be submitted no later than October 5, 2026. New claims can no longer be filed.
Claims closed: October 1, 2026
Data Breach Class Action Payout: Pro Rata Cash Plus Up to $1,000
Because Total Vision's settlement pays out on a pure pro rata basis rather than a fixed dollar amount, each eligible claimant's cash payment depends on how many people filed valid claims once the $475,000 fund is reduced by attorneys' fees of up to $158,333.33, costs of about $22,000, administration costs of $100,250, and incentive awards of $5,000 to each of the two class representatives, all subject to court approval. Eligible claimants who submitted a timely, valid claim by October 5, 2026, could receive a share of what remains.
Class members could also separately claim reimbursement of up to $1,000 for documented out-of-pocket expenses fairly traceable to the breach, such as identity theft losses, credit freeze fees, or costs from a fraudulent tax return — though that portion required mailing supporting documentation rather than filing online. A final approval hearing is scheduled for December 18, 2026. If the court approves the settlement, payments to eligible claimants are to be mailed by check within 60 days after it takes effect, or sent to a PayPal, Venmo, or Zelle account for claimants who chose that. Anyone with questions about their claim can contact the settlement administrator at 1-888-250-6810.
Data Breach Settlements
Data Breach Class Action Eligibility
Eligibility for the Total Vision settlement was narrow: only people whose names appear on Total Vision's own mailing list — those who were sent a direct-mail notice about the October 2020 breach at a California address — qualified as settlement class members. If a postcard notice about this case was mailed to you, you're on that list. Total Vision estimates approximately 88,722 people meet this criterion.
To submit a claim, class members had to complete a short claim form with their contact information and, optionally, documentation of out-of-pocket losses tied to the breach. No proof of being a Total Vision patient was required beyond appearing on the settlement class list, since the company itself identified who received the breach notice.
FAQ
An unauthorized party accessed Total Vision's database on October 30, 2020, exposing patients' names, addresses, dates of birth, Social Security numbers, and prescription information.
Only people whose names appear on Total Vision's own mailing list were eligible — those the company identified as having been sent a direct-mail breach notice to a California address in December 2020.
There's no fixed payout. Eligible claimants could receive a pro rata share of the $475,000 fund after fees and costs, divided among everyone who filed a valid claim by October 5, 2026.
Yes. Claimants could also seek reimbursement of up to $1,000 for documented out-of-pocket losses fairly traceable to the breach, such as identity theft or credit monitoring costs.
Class counsel is requesting up to $158,333.33 in fees — almost exactly one-third of the $475,000 settlement fund — plus roughly $22,000 in litigation costs.
Yes. Anjanette Ramey and the plaintiff proceeding as Jane Doe are each seeking a $5,000 incentive award for serving as class representatives, subject to court approval.
Yes. As part of the settlement, Total Vision committed to maintaining improved data security measures for at least two years, an investment it values at over $224,000 annually.
California law lets health care patients use a pseudonym in privacy-related lawsuits, so the second plaintiff proceeded as "Jane Doe" to protect her identity as a patient.
No. Unlike the pro-rata cash payment, which could be filed online, claims for documented out-of-pocket expenses had to be mailed with supporting documentation — they couldn't be submitted electronically.
Payments were not to go out until after the December 18, 2026, final approval hearing, and only if the settlement received final court approval and became effective.