In May 2024, Ticketmaster experienced a data breach that exposed the personal information of approximately 560 million customers. The compromised data includes names, addresses, phone numbers, email addresses, and partial credit card details. The hacker group ShinyHunters has claimed responsibility for the breach, offering the stolen data for sale on the dark web.
The class action lawsuit alleges that Ticketmaster failed to implement adequate cybersecurity measures to protect customer information, leading to this breach. The lawsuit seeks to hold the company accountable for its alleged negligence and to provide compensation to affected customers.
Are You Eligible for the Ticketmaster Data Breach Class Action?
Ticketmaster Class Action Settlement
As of March 27, 2025, the class action lawsuit against Ticketmaster is ongoing, and no settlement has been reached. Affected customers are encouraged to stay informed about the case’s progress and to submit their claims to be eligible for any potential compensation.
Ticketmaster Class Action Payout
Exact payout amounts depend on the lawsuit’s outcome. Class Actions with similarities in scope or industry include:
| Company | Year | Settlement Amount | Details |
|---|---|---|---|
| Equifax | 2017 | $425M | Data breach affected 147 million users, offering compensation and credit monitoring. |
| T-Mobile | 2021 | $350M | Breach compromised millions of customer records, settlement provided financial compensation and security improvements. |
| Yahoo | 2013-16 | $117.5M | Multiple breaches exposed billions of user accounts; claimants received payments or monitoring services. |
| Blackbaud | 2020 | $49.5M | Ransomware attack affected universities and charities, settlement funded improved cybersecurity measures. |
| Enzo Biochem | 2023 | $7.5M | Data breach compromised patient information, resulting in direct compensation to victims. |
| LifeLabs | 2019 | CAD $7.86 per claimant | Cyberattack compromised health data, settlement resulted in modest payments due to high claimant volume. |
| Capcom | 2020 | CAD $125K | Breach exposed customer and employee information, settlement covered affected parties and legal costs. |
| 2019 | Undisclosed | User data compromised in breach; settlement terms remain confidential. |
Factors that may affect individual payouts include the extent of the harm suffered, availability of proof of purchase, and the total number of claimants. It’s advisable to retain any documentation related to your Ticketmaster purchases and any potential losses incurred due to the breach.
Ticketmaster Class Action Payout Date
Based on prevailing payout windows for data breach class actions, a reasonable estimate is that initial payouts for the Ticketmaster class action might begin between 2027 and 2028–but of course the timeline for payout distribution will depend on the court’s proceedings and any potential settlements reached. Recent data breach settlements have taken 3-5 years to finalize. Other notable recent data breach class actions include:
| Company | Claims Deadline | Initial Payout | Timeline (Months) | Total Payout |
|---|---|---|---|---|
| Yahoo | Jul ’20 | Early ’23 (expected) | 30-36 | $117.5M |
| Equifax | Jan ’20 | Dec ’22 | 35 | $425M |
| Capital One | Sep ’22 | Sep ’23 | 12 | $190M |
| Aug ’23 | Late ’25 (expected) | 24-30 | $725M |
Affected customers should monitor official communications regarding the lawsuit for updates on payout dates.
Ticketmaster Class Action Claim Form
To participate in the class action lawsuit, follow these steps:
- Check Eligibility: Determine if you purchased tickets through Ticketmaster between May 20 and May 27, 2024.
- Submit Your Claim: Complete the claim form available on the official lawsuit website or through the law firm handling the case. Ensure all required information is accurately provided.
- Gather Documentation: Collect any relevant documents, such as purchase receipts, emails from Ticketmaster, and records of any losses incurred due to the breach.
- Submit Before Deadline: Ensure your claim is submitted before the specified deadline to be considered for compensation.
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